Legal

Privacy Policy

Last updated: June 11, 2026

1. Who We Are

EmDash Digital ("we," "us," or "our") is a digital marketing agency based in Florida. We provide website design, local SEO, paid advertising, CRM implementation, AI receptionist services, and related digital marketing solutions to home service businesses. Our website is emdashdigital.com.

2. Information We Collect

We collect information you provide directly to us, including when you:

  • Fill out a contact or inquiry form
  • Book a strategy call or consultation
  • Download a free resource (such as our Marketing Blueprint)
  • Complete our Marketing Scorecard assessment
  • Email or call us directly

This may include your name, email address, phone number, business name, and any other information you choose to provide.

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages, via standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Deliver requested resources and follow up on them
  • Send marketing communications (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Cookies and Tracking

Our website uses cookies and similar technologies to understand how visitors use the site. This includes analytics tools such as Google Analytics. You can disable cookies through your browser settings, though some parts of the site may not function properly as a result.

We may also use retargeting pixels (such as Google Ads or Meta Pixel) to serve ads to past visitors on other platforms. These services have their own privacy policies governing data use.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business (e.g., scheduling software, email platforms, CRM tools), under confidentiality agreements
  • Law enforcement or regulators when required by law
  • A successor entity in the event of a business acquisition or merger

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To exercise any of these rights, contact us at hello@emdashdigital.com.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: